The following rental Terms & Conditions apply throughout Greece, including both mainland and island locations.
Rental Duration
The minimum rental period is one (1) month.
If a monthly rental package has been selected, renewal must be completed on the 25th day of the rental period, following communication with the reservations department either by phone at +30 2310 472600 or by email at rentacar@drive-hellas.gr, in order to confirm vehicle availability and rental cost.
If the vehicle is returned before the end of the contract, the prepaid monthly amount is non-refundable.
For contracts with a duration of twelve (12) months, if the vehicle is returned before completion of the eighth (8th) month, the security deposit is retained by the lessor.
Age Requirements & Driving License
The minimum driver age is 23 years and the maximum age is 69 years. The driver must hold a valid driving license issued at least one (1) year prior to the rental start date.
In cases where the above age requirements are not satisfied, the company reserves the right to proceed with the rental upon payment of an additional insurance fee.
Drivers who are not residents of the European Union must hold a valid International Driving Permit (IDP), especially if their driving license is not issued in Latin characters.
Vehicle Pick-up & Return
Drive offices: Free pick-up and return within the same city/station.
Returning the vehicle to a different city is subject to additional charges and prior agreement.
Airports: Free transfer to/from the pick-up location outside the airport, subject to station availability.
Outside Drive offices: A minimum charge of €25,00 applies for pick-up or return at different locations.
Distances over 40 km from a Drive office: Available upon request with an additional charge.
Out of working hours (21:01–07:59): Additional charge of €40,00.
Branches & Availability
The monthly program offers for passenger vehicles are based on availability and valid until May 31 at the following locations: Athens, Thessaloniki, Ioannina, Santorini, Kalamata, Crete, and Rhodes.
The offers for commercial vans are based on availability at the Athens and Thessaloniki branches.
Rental Programs
Monthly rental programs apply to vehicle pick-ups from 1 October to 31 May.
Annual rental program applies to vehicle pick-ups throughout the year.
Payments & Transaction Security
The rental fee is prepaid before the start of each month and may be paid using one of the following methods:
- Credit, debit, or prepaid card (Visa, Mastercard, etc.) via Alpha Bank and the certified electronic payment provider Nexi.
- Payment made via PayPal service.
- Payment made via IRIS service.
- Bank transfer to an account designated by the company, especially in the case of telephone bookings or upon special arrangement.
All card payments are processed in a secure environment and protected by advanced security mechanisms, including TLS encryption and 3D Secure authentication, in accordance with European payment services legislation (PSD2).
The company does not store card details nor access sensitive payment data; all processing is carried out exclusively within the secure systems of the cooperating payment providers.
In the case of bank transfer, the rental is considered confirmed only after the payment has been credited to the company’s bank account, unless otherwise agreed.
Upon agreement, the security deposit may also be paid via bank transfer.
Deposit – Excess Amount
The deposit amount depends on the vehicle category & the protection package selected. As follows:
- Basic Coverage Package (included in the monthly rate): Deposit equal to two (2) monthly rental fees
- Drive+ Package (Optional service with a monthly charge) reduces the deposit to one (1) monthly rental fee.
This amount is NOT considered insurance coverage in the event of damage, theft, or accident.
Accepted method: Credit cards Visa & MasterCard in the name of the main driver.
Not accepted: Debit cards, prepaid cards, or cash for deposit purposes.
Failure to present a valid credit card, insufficient available funds, or a card not issued in the main driver’s name may result in non-delivery of the vehicle, with no refund.
The deposit is refunded at the end of the agreed rental period upon return of the vehicle, provided that all rental terms have been met.
General Usage Restrictions
The following are strictly prohibited:
- Driving outside Greek borders
- Driving on unpaved roads or off-road use
- Improper use or transportation of flammable, hazardous, or odorous materials
- Smoking / Vaping inside the vehicle, subject to a fine starting from €150.00 + VAT
- Towing or pushing vehicles or objects
- Using the vehicle for paid passenger transport
- Any modification or alteration of the vehicle
- Any repair or correction to the vehicle’s condition without the Drive’s official written approval.
Insurance & Liability Limits
Third Party Liability Insurance
Coverage up to €1,000,000 for physical injury and property damage to third parties. Damage to Drive’s vehicle is excluded.
Basic Collision Damage Waiver (CDW)
Limits the renter’s liability between €930 – €1,860, depending on the vehicle category.
Reduce Excess Protection
It is an additional insurance included in the Drive+ package, subject to a monthly charge.
Limits the renter’s liability between €300 – €900, depending on the vehicle category.
The protection packages listed above do not cover damage to the underbody, rims, hubcaps, tires, glass components (including lights, windows, and mirrors), the antenna, the roof or the interior of the vehicle.
Insurance Coverage Exclusions
No insurance coverage applies in the following cases:
- Vehicle transportation by ferry
- Driving under the influence of alcohol or substances
- Driving in violation of Greek traffic laws
- Damage occurring on unpaved roads or prohibited routes
- Damage to non-covered parts (e.g. windows, tires, interior)
- Loss of personal belongings
- Driving by an undeclared driver
- Loss or damage of keys or additional equipment (GPS, child seats, etc.)
Regardless of any coverage provided by third parties (e.g. credit card insurance), the renter is required to pay the full cost of any damage to Drive and seek reimbursement directly from the third party.
In the event of an accident, the driver is required to complete an accident report, in accordance with Article K70 of Greek law, regardless of fault / liability.
Administration Fees
In case of any accident or damage: non-refundable fee of €50,00 + VAT.
Additional Driver
Driving by an undeclared person is not covered by any insurance.
If additional drivers intend to drive the rented vehicle, they must be declared in the rental agreement at the start of the rental period.
Any additional driver must be declared at pick-up and present an ID or passport along with a valid driving license.
An additional monthly charge applies, The fee for authorizing up to two (2) additional drivers is €50 per month.
Fuel Policy
The vehicle must be collected and returned with the same fuel level.
If the fuel level differs:
- The renter will be charged for the missing fuel plus refueling administration fees.
- No refunds are provided for additional fuel.
Alternatively, you may choose the “Fuel Level Selection” service for an additional charge, allowing you to collect the vehicle with a full tank and return it with any fuel level.
Ferry Transportation
Allowed only with written approval from Drive.
Cost: €25 per ferry route.
This product does not cover damages to the vehicle occurring during transport on a ferry.
Snow Chains
Toyota Aygo or similar, Opel Corsa or similar, VW Polo or similar, Toyota Yaris or similar – available at an additional cost of €15 per month.
Opel Grandland or similar, Opel Mokka or similar, Toyota Corolla or similar, Toyota C-HR or similar – available at an additional cost of €20 per month.
All Cargo and Passenger Vans – available at an additional cost of €20 per month.
Cleanliness Policy & Car Wash Service
All vehicles are delivered clean inside and out. Upon return, the renter must return the vehicle with a clean interior.
- If the vehicle is returned with visible dirt (e.g. sand, stains, trash), a cleaning fee from €25 will apply.
- In cases of excessively dirty interiors (e.g. liquid spills, food residue), a special cleaning fee from €99 may apply.
An optional cleaning service is available for €15*. When selected at booking:
You do not need to worry about light stains or minor interior dirt.
Drive will handle the cleaning upon return.
*If biological/deep cleaning is required upon return, additional charges may apply.
Traffic Violations
The renter is fully responsible for any traffic violations and is required to settle all related fines with the competent authorities.
If not settled, Drive SA will charge the applicable amount plus administrative handling fees.
Damages – Wear – Accidents
In the event of damage, accident, or deterioration of the vehicle caused by the renter during the rental period or upon the return of the vehicle, the rental company will assess the cost of the damages. The renter will then be notified accordingly and provided with the relevant charge invoice for immediate settlement.
Packages
Basic Monthly Rental Package:
✓ 2,500 km per month
✓ Vehicle Registration Tax
✓ Vehicle Maintenance
✓ 24-Hour Roadside Assistance
✓ 24/7 Customer Support
✓ Replacement Vehicle in Case of Breakdown
✓ Excess equal to two (2) monthly rental payments
Drive+ Package:
✓ Everything included in the Basic Package
✓ Extended Roadside Assistance
✓ One (1) additional driver
✓ Reduced Excess equal to one (1) monthly rental payment
Rental Agreement
Upon vehicle pick-up, the renter is required to sign the relevant rental agreement.